Privacy policy (EU)

Privacy Policy (EU)

This MS Europe privacy policy explains how personal data is collected, processed, and protected when using the mseurope.be website.

MS Europe is committed to complying with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) as well as applicable Belgian legislation.

1. Data Controller

The data controller is:

MS Europe SRL

Chaussée de Bruxelles 135A, 1310 La Hulpe

Email: info@mseurope.be

2. Personal data collected

Within the framework of this MS Europe privacy policy, the following data may be collected:

  • Identification data (surname, first name, company)

  • Contact details (email address, phone number)

  • Billing and delivery information

  • Connection and usage data

  • IP address and technical data

The data collected is limited to what is strictly necessary.

3. Purposes of processing

Personal data is processed for:

  • order and delivery management,

  • billing,

  • customer service,

  • compliance with legal obligations,

  • improving the website and security.

Processing is based on:

  • the performance of a contract,

  • compliance with a legal obligation,

  • user consent when required.

4. Retention period

Personal data is kept only for the time necessary for the purposes for which it was collected, unless a legal obligation requires a longer period.

5. Data sharing

Data may be transmitted to:

  • technical service providers,

  • logistics partners,

  • payment service providers,

  • public authorities if required by law.

Data is never sold to third parties.

6. Data security

MS Europe implements appropriate technical and organizational measures to protect personal data against:

  • unauthorized access,

  • loss,

  • alteration,

  • unlawful disclosure.

7. User rights

In accordance with the GDPR, you have the following rights:

  • right of access

  • right to rectification

  • right to erasure

  • right to restriction of processing

  • right to object

  • right to data portability

Any request can be sent to: info@mseurope.be

8. Cookies

The use of cookies is detailed in the cookie policy available on the website.

9. Policy changes

MS Europe reserves the right to modify this MS Europe privacy policy at any time.

The applicable version is the one published on the website at the time of consultation.